No assessing, no advising, no deciding
Symptoms are not assessed. Urgency is not judged. The agent takes the detail and hands it to a person, every time.
A clinic phone rings hardest during the hours nobody can pick it up. An agent answers and books the appointment. Anything clinical goes straight to your team.
VoiceDart builds bespoke AI voice agents for UK private clinics and wellness practices. Yours answers reception 24/7, books and moves appointments, sends the confirmation and hands anything clinical to your team. It never triages. From £149 a month, built around how your practice already runs, with recording disclosed on every call.
Updated September 2026Cumulative across every client line, rounded down, from the first build to today.
Reception is where most clinics start. Then the reminder that keeps a chair from sitting empty, and the enquiry that came in on a Sunday.
It books first appointments and follow-ups into your diary. Anything that needs a clinician is taken down and handed over rather than answered.
Confirming the day before is the simplest thing that helps with no-shows, and the first job dropped when reception is busy. An outbound agent makes every one of them.
Somebody fills in your form on a Sunday afternoon. Rather than sitting in an inbox overnight, their phone rings while they are still considering it.
What to bring, where to park, how long to allow and whether they need to fast, answered by message so nobody rings reception twice for the same thing.
A visitor can ask out loud on the page what you treat and what a first appointment costs, without filling in a form and then waiting to be rung back.
It answers the call and books the appointment, then follows up with the ones who went quiet.
Your treatments and prices, who does what, your hours, and the hard line on what an agent must never answer.
Against the enquiries you actually get. It handles none of them for real until you are happy.
Your phone line, your web form, WhatsApp, your website. Start with one and add the rest later.
In the diary with the details, and anything clinical flagged for a person rather than answered.
This is the important paragraph on the page, so it is not buried in an FAQ. The agent books and it takes details. Everything else goes to your team.
Symptoms are not assessed. Urgency is not judged. The agent takes the detail and hands it to a person, every time.
Where somebody describes something serious, they are told to ring 999 or 111. No appointment is offered instead.
Outside what you have given it, the agent takes the details and passes them on. No guessing.
A new treatment. A price change. A practitioner on leave. Tell us, or edit it yourself in the dashboard.
Every build ships with all of this. None of it is an upgrade or an add on.
Encrypted in transit and at rest, and handled under UK GDPR. You get a data processing agreement in writing before anybody signs anything.
It is the first thing they hear, said plainly, rather than buried in a policy page.
It then carries on helping. Most callers simply want the question they rang about answered.
Ninety days is the default and you can shorten it. You also decide what gets captured in the first place.
Ask for a person and the agent puts you through. There is no stalling and no menu to work around.
There is a build fee on top. We scope that for your business rather than publish a figure, because a single answering line and a full ordering system are very different pieces of work. If you want something simpler you set up yourself, VoiceDart Go starts at £49.
Book a discovery callWrites into your practice diary, your records, your reminders.
No, and we would not build one that did. It books appointments and takes details. Anything clinical goes to your team. Where somebody describes something serious it points them at 999 or 111 rather than offering an appointment. If triage is what you are shopping for, we are the wrong supplier and I would rather say so now than after an invoice.
No. The phone is one channel. The same agent can ring a web enquiry back within seconds, work WhatsApp, confirm appointments the day before, and talk to somebody on your website.
Not yet. Our live builds are in trades, hospitality, a recording studio and expo organising. What carries over is booking and capturing details accurately, which is most of what a clinic phone actually does. Listen to one of the live lines and judge it on a real caller.
It opens by saying the call may be recorded and never pretends to be a person. Ask it what it is and it tells you. Anyone who wants a human gets put through.
Call data is encrypted in transit and at rest and handled under UK GDPR. Recordings go after 90 days by default and you decide what gets captured at all. Every client gets a data processing agreement before anybody commits.
A reminder call the day before is the plainest thing that helps, and an outbound agent will make every one of them. I will not put a percentage on it for your clinic, because we have not run one yet.
It depends what we are building, and I would rather say that than pick a number. A single answering agent moves quickly. Anything wired into a booking system or calling leads back takes longer. You get a real date at the end of the discovery call.
From £149 a month for a bespoke voice agent, which covers the calls, the web-lead callbacks and WhatsApp on one line. The build is scoped and quoted for your business rather than sold as a fixed package, and there is no long contract.
Most of those take a message and text it to you. Ours answers every call, day and night, then does the rest of the job. It qualifies the caller, books the job into your diary, rings web leads back within seconds and updates the systems you already use. It is built around your business, so it sounds like you rather than like a switchboard.
No, and we would say so on the call. It works the calls your desk cannot get to and books the appointments, so nobody is stuck on the phone while a patient stands in front of them. Anything clinical, urgent or sensitive goes to a person.
If what you want is something that triages symptoms or decides who is urgent, do not buy this, and be careful about buying it cheaply from anybody else either. If your patients are often distressed when they ring, a trained receptionist beats any agent. Healthcare is also a sector we have not shipped in yet, so weigh that alongside the rest.
Book a short call and we will be clear about what an agent should and should not do in a clinic.
Name and email, then the number appears. It is our own line, answered by one of our agents.
Ask it anything. It says the call may be recorded, and if you ask what it is, it tells you.
