No quoting what you have not priced
A job that needs eyes on it is booked in as a visit, and no number gets invented over the phone.
Whoever gets back to a customer first usually wins the job. We build an agent that answers and works out what the work is, then books it into your diary. It does the same whether they rang you or filled in your form at nine at night.
VoiceDart builds bespoke AI voice agents for UK trades. Yours answers every call while you are on a job, qualifies the enquiry, books it into your diary and rings web leads back within seconds. It runs 24/7 from £149 a month and is built around how your business already works. Tip Top Cleaning has run one on their trades line since late March 2026.
Updated September 2026One inbound agent on one trades line since late March 2026. It picks up while the team is out on jobs and every enquiry lands in the inbox with the details already taken.
Read the Tip Top Cleaning case studyThe phone is where most trades start. After that come the enquiries that never ring at all, and the customers you have not spoken to in two years.
It takes the job and the address, then books it into your diary once it knows how urgent it is. Anything that sounds like an emergency is flagged and put straight through to you.
A Southampton garage runs one that rings years of past customers when their MOT falls due and books them straight back in. The same approach works for a service that is due, or a quote nobody followed up.
Somebody fills in your quote form at nine at night and the agent rings them back within seconds, while they are still deciding who to use.
It messages them and sends the quote, then answers whatever comes back. A customer can photograph the leak rather than trying to describe it.
A visitor can ask out loud on the page, with no form to fill in. Whether you cover their postcode, whether you take emergencies, roughly what a job costs.
It answers the call and books the appointment, then follows up with the ones who went quiet.
What you do, where you cover, what you charge, what you will not touch.
Against the enquiries you actually get. It handles none of them for real until you are happy.
Your phone line, your web form, WhatsApp, your website. Start with one and add the rest later.
In your diary with the address and the problem, written up before you are back in the van.
You decide what it can quote and what it must never promise. You decide who gets put straight through to you. That line holds on every channel it works on.
A job that needs eyes on it is booked in as a visit, and no number gets invented over the phone.
Outside what you have given it, the agent takes the details and passes them to you. No guessing.
A burst pipe at midnight reaches you. The rest waits until morning, and you decide where that line sits.
Prices change and services get added. Tell us, or edit it yourself in the dashboard.
Every build ships with all of this. None of it is an upgrade or an add on.
Encrypted in transit and at rest, and handled under UK GDPR. You get a data processing agreement in writing before anybody signs anything.
It is the first thing they hear, said plainly, rather than buried in a policy page.
It then carries on helping. Most callers simply want the question they rang about answered.
Ninety days is the default and you can shorten it. You also decide what gets captured in the first place.
Ask for a person and the agent puts you through. There is no stalling and no menu to work around.
There is a build fee on top. We scope that for your business rather than publish a figure, because a single answering line and a full ordering system are very different pieces of work. If you want something simpler you set up yourself, VoiceDart Go starts at £49.
Book a discovery callWrites into your diary, your invoicing, your job sheets. If it has a way in, we wire it up.
No, and that is the part most people misunderstand. The phone is one channel. The same agent can ring a web lead back within seconds of the form landing, work WhatsApp, chase the customers whose service is due, and talk to somebody on your website. We scope which of those you actually need and build that.
It opens by saying the call may be recorded and never pretends to be a person. Ask it what it is and it tells you. Anyone who wants a human gets put through. Very few ask, because it answers what they got in touch about.
It depends what we are building, and I would rather say that than pick a number. A single answering agent moves quickly. Anything wired into a booking system or calling leads back takes longer. You get a real date at the end of the discovery call.
Yes, and most clients do. You decide whether it takes every call or only the ones that ring out, and whether that runs all week or only evenings and weekends.
Only what you have told it to quote. Anything that needs eyes on it is booked in as a visit.
No. Monthly, stop at the end of any month, no notice and no fee. The build fee is separate and is not refundable once we start, so we agree the scope first.
From £149 a month for a bespoke voice agent, which covers the calls, the web-lead callbacks and WhatsApp on one line. The build is scoped and quoted for your business rather than sold as a fixed package, and there is no long contract.
Most of those take a message and text it to you. Ours answers every call, day and night, then does the rest of the job. It qualifies the caller, books the job into your diary, rings web leads back within seconds and updates the systems you already use. It is built around your business, so it sounds like you rather than like a switchboard.
Yes. You tell us what counts as urgent and what to do about it. For a genuine emergency it can take the details and put the call straight through to you, or text you the job while it books the rest. Everything else waits politely for the morning.
If you get four enquiries a week and you answer all four, this is not worth £149 a month and we will say so on the call. If the people contacting you are usually distressed, a trained person is better than any agent. And if what you need is simple, the self-serve tool at £49 will do the job. A bespoke build earns its money when an off-the-shelf one keeps failing the people trying to reach you.
Book a short call and we will tell you which of these is worth building for your business, and which is not.
Name and email, then the number appears. It is our own line, answered by one of our agents.
Ask it anything. It says the call may be recorded, and if you ask what it is, it tells you.
