Gathering is not advising
Gathers the detail, qualifies it, books the consultation. Anything that looks like advice on a matter goes to a fee earner, without exception.
Billable hours and answering the phone are the same hours. An agent picks up and works out whether it is a new enquiry or an existing matter, then books the consultation without interrupting anybody.
VoiceDart builds bespoke AI voice agents for UK solicitors, accountants and consultancies. Yours answers every enquiry 24/7, qualifies the caller against your intake criteria, books the consultation and rings web leads back within seconds, while giving no advice of any kind. From £149 a month, built around how your firm already works.
Updated September 2026Cumulative across every client line, rounded down.
This is the one sector where outbound leads. A new enquiry here is worth real money, and almost nobody rings it back inside a minute.
An expo organiser has an agent called Emma who rings every new exhibitor lead back while they still have the form open. She qualifies them on what they actually want out of the show and books meetings into the show director's diary.
Works out which, checks a new one against what you take on, and books the consultation. Existing clients go straight through to whoever they need.
Somebody fills your enquiry form at nine at night with three other firms open in other tabs. Yours is the one that rings.
Sends the client care pack, then follows up on what has not come back. Answers the where-are-we-up-to questions that eat a fee earner's afternoon.
Whether you handle their kind of matter, and what an initial consultation actually involves. Out loud, on the page, no form in the way.
It answers the call and books the appointment, then follows up with the ones who went quiet.
What you take on, what you turn away, what a qualified enquiry looks like, and the questions only a fee earner should answer.
Against the enquiries you actually get. It handles none of them for real until you are happy.
Your phone line, your web form, WhatsApp, your website. Start with one and add the rest later.
In the diary, qualified, with the detail written into your system before anyone looks up from a file.
The line between qualifying an enquiry and advising on a matter is one you draw. The agent stays on your side of it, on every channel it works on.
Gathers the detail, qualifies it, books the consultation. Anything that looks like advice on a matter goes to a fee earner, without exception.
It takes what you need to run a conflict check and flags it. Running the check and deciding the outcome stay with you.
You decide who never speaks to an agent at all. Anyone who asks for a person gets put through or leaves a message.
A new service line. A fee change. Work you have stopped taking. Tell us, or edit it yourself in the dashboard.
Every build ships with all of this. None of it is an upgrade or an add on.
Encrypted in transit and at rest, and handled under UK GDPR. You get a data processing agreement in writing before anybody signs anything.
It is the first thing they hear, said plainly, rather than buried in a policy page.
It then carries on helping. Most callers simply want the question they rang about answered.
Ninety days is the default and you can shorten it. You also decide what gets captured in the first place.
Ask for a person and the agent puts you through. There is no stalling and no menu to work around.
There is a build fee on top. We scope that for your business rather than publish a figure, because a single answering line and a full ordering system are very different pieces of work. If you want something simpler you set up yourself, VoiceDart Go starts at £49.
Book a discovery callWrites into your CRM, your practice management, your diary.
No. It gathers information, qualifies the enquiry against your criteria and books the consultation. Anything resembling advice on a matter goes to a fee earner. You draw that line and it does not move.
No, and in your sector the phone is often not even the main one. The clearest win we have is outbound: ringing a new enquiry back while they still have the form open, before they get to the next firm on their list.
It captures what you need to run one and flags it for you. Running the check and deciding the outcome stay with a person.
Yes. You decide who bypasses the agent entirely, and anyone who asks for a person gets put through or leaves a message.
Call data is encrypted in transit and at rest and handled under UK GDPR. Recordings go after 90 days by default and you decide what gets captured at all. Every client gets a data processing agreement before anybody commits. For a regulated firm we go through exactly what gets captured and what gets kept before anything goes live.
It opens by saying the call may be recorded and never pretends to be a person. Ask it what it is and it tells you. Anyone who wants a human gets put through.
It depends what we are building, and I would rather say that than pick a number. A single answering agent moves quickly. Anything wired into a booking system or calling leads back takes longer. You get a real date at the end of the discovery call.
From £149 a month for a bespoke voice agent, which covers the calls, the web-lead callbacks and WhatsApp on one line. The build is scoped and quoted for your business rather than sold as a fixed package, and there is no long contract.
Most of those take a message and text it to you. Ours answers every call, day and night, then does the rest of the job. It qualifies the caller, books the job into your diary, rings web leads back within seconds and updates the systems you already use. It is built around your business, so it sounds like you rather than like a switchboard.
Calls are disclosed as recorded at the start, the agent never claims to be a person, and it collects only what your intake needs. Retention follows your policy, with 90 days as our default for recordings. Anything privileged or sensitive is handed to a named person rather than discussed.
If you have a full time receptionist who answers inside three rings and your new enquiries get called back the same hour, this will not pay for itself. If your callers are usually distressed, which in family or crime work they often are, a trained person is better and I will say so. And our shipped work in this sector is outbound, not an inbound line for a law firm, which is worth knowing now.
Book a short call and we will tell you where this earns its money in a firm like yours, and where it does not.
Name and email, then the number appears. It is our own line, answered by one of our agents.
Ask it anything. It says the call may be recorded, and if you ask what it is, it tells you.
