It never guesses at an allergy
It takes the detail, flags it and puts the caller through. Nothing about a menu ingredient gets answered from memory.
Your busiest hour on the floor is the hour people ring to book. An agent takes the booking, answers the five questions everybody asks, and flags anything it should not decide itself.
VoiceDart builds bespoke AI voice agents for UK restaurants, pubs and venues. Yours takes the booking and the party size, answers the questions your team fields all service, flags allergies to a person and rings back the web enquiries that land at midnight. It runs 24/7 from £149 a month and is built around how you already run the floor. The Attic, a Southampton venue, has put more than 1,000 calls through its agent since March 2026.
Updated September 2026A live music venue and a ten room studio on the same agent since late March 2026. The first figure is theirs. The rest are ours across every client, rounded down.
Most venues start with the phone. Then comes the function enquiry that went quiet, and the big table on Friday nobody has confirmed.
It takes bookings and function enquiries and answers the practical questions at any hour. Listings come from your own site, so a show that moved cannot still be sold.
It rings ahead of a large booking and chases the deposit, and picks up the function enquiry that went quiet after you sent the pack over.
Somebody enquires about a birthday at eleven at night with three other venues open in other tabs. The agent rings before they reach the second one.
It answers the practical questions and keeps a party organiser updated without tying up your phone for twenty minutes on a Friday night.
A visitor can ask out loud on the page what is on this Friday, whether you do gluten free and whether there is step-free access, without hunting through a listings grid.
It answers the call and books the appointment, then follows up with the ones who went quiet.
Hours, listings, the parking answer, the access answer, and what you never want an agent deciding.
Against the enquiries you actually get. It handles none of them for real until you are happy.
Your phone line, your web form, WhatsApp, your website. Start with one and add the rest later.
In the diary with the covers, the time and anything flagged, while you are still on the pass.
You decide what it can confirm, what it must never promise, and which questions only a person should answer. It holds that line on every channel it works on.
It takes the detail, flags it and puts the caller through. Nothing about a menu ingredient gets answered from memory.
Event details come from your own site, so a rescheduled night updates itself rather than waiting on somebody to remember.
Covers, sittings, minimum spend on a function. You set them, and it will not take a booking that breaks them.
A new menu, a private hire rate, a night off. Tell us, or edit it yourself in the dashboard.
Every build ships with all of this. None of it is an upgrade or an add on.
Encrypted in transit and at rest, and handled under UK GDPR. You get a data processing agreement in writing before anybody signs anything.
It is the first thing they hear, said plainly, rather than buried in a policy page.
It then carries on helping. Most callers simply want the question they rang about answered.
Ninety days is the default and you can shorten it. You also decide what gets captured in the first place.
Ask for a person and the agent puts you through. There is no stalling and no menu to work around.
There is a build fee on top. We scope that for your business rather than publish a figure, because a single answering line and a full ordering system are very different pieces of work. If you want something simpler you set up yourself, VoiceDart Go starts at £49.
Book a discovery callWrites into your bookings, your tickets, and the inbox somebody actually reads.
No, and that is the part most people misunderstand. The phone is one channel. The same agent can ring a web enquiry back within seconds, work WhatsApp, confirm the big table on Friday, and talk to somebody on your website. We scope which of those you actually need.
It takes the detail and puts the caller through to a person. We will not have an agent making a call on somebody's allergy, and you should not want one that does.
It opens by saying the call may be recorded and never pretends to be a person. Ask it what it is and it tells you. Anyone who wants a human gets put through. In practice very few ask, because it answers the thing they rang about.
Yes. Emons Indian Takeaway has an agent that works the whole menu, prints the order to the kitchen and texts a card link on the same call. That is a much bigger build than an answering line and we scope it properly.
It depends what we are building, and I would rather say that than pick a number. A single answering agent moves quickly. Anything wired into a booking system or calling leads back takes longer. You get a real date at the end of the discovery call.
No. Monthly, stop at the end of any month, no notice and no fee. The build fee is separate and is not refundable once we start, so we agree the scope first.
From £149 a month for a bespoke voice agent, which covers the calls, the web-lead callbacks and WhatsApp on one line. The build is scoped and quoted for your business rather than sold as a fixed package, and there is no long contract.
Most of those take a message and text it to you. Ours answers every call, day and night, then does the rest of the job. It qualifies the caller, books the job into your diary, rings web leads back within seconds and updates the systems you already use. It is built around your business, so it sounds like you rather than like a switchboard.
It can confirm the booking by text as soon as it is made and send a reminder the day before, so the table is either confirmed or freed. What it never does is take a card deposit over the phone; that stays with your booking system.
If you are a twenty cover place taking six bookings a week through an app, do not pay us £149 a month for a phone that barely rings. If the people contacting you are often distressed, a trained person is better than any agent. And a full ordering agent like the one at Emons is a far bigger build than an answering line, so the scope conversation matters more here than in any other trade we work in.
Book a short call and we will tell you which of these is worth building for your business, and which is not.
Name and email, then the number appears. It is our own line, answered by one of our agents.
Ask it anything. It says the call may be recorded, and if you ask what it is, it tells you.
